ICT Contract Management

Effective ICT contract management is essential as ICT investment in technology solutions can be quite significant. The procurement process and draft contract go hand in hand and thus a procurement may not be considered value for money if the resultant contract and/or contract management is flawed. The need for effective contract management continues to be highlighted as an issue in various Australian National Audit Office reports. Well managed ICT contracts can enhance the supplier relationships, improve the management of risk and reduce costs.

ICT contracts are specialised and depending on the circumstances, contain matters pertaining to technology. These matters may include but not be limited to:

- software licensing

- cybersecurity

- AI

- Data

- Support Services

- Cloud; and

- Software development.

Ineffective contract management can lead to significant cost over runs, blurred accountability, contract disputes, project delays and ill will between parties. A recent procurement by the National Disability Insurance Agency apparently had contract variations at $135 million up from the original $27 million and which allegedly caused significant ill will between the parties. Learn more here.

ICT contract management tasks may include various activities including, but not limited to:

- Compliance assessment

- Supplier risk management

- Supply chain management

- Managing WhoG arrangements

- Strategic management

Having extensive experience drafting, negotiating and enforcing federal government contracts, ProConIQ is ideally placed to assist you with your ICT contract management needs. Contact us at ProConIQ@outlook.com.au

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